Dubai
Company Info
Large organization
200 + Employees
Paramount Hotel Dubai
Table of Contents
Job Position – Spa Therapist
Job Details Here
Spa Therapists are responsible for making sure our customers are always receiving an outstanding customer service experience that has them eager to return. Spa Therapists maintain a strong working relationship within the spa team to boost morale and maintain company’s standards, goals and objective. They keep their treatment room & general spa areas in immaculate condition and are always well presented, prepared and organized.
- To be always punctual and prepared in advance of treatment arriving no later than 15 minutes prior to the shift in accordance with company policy.
- Be flexible, accommodating and understanding of operational needs, branch assignments & shift scheduling including extending hours and changing days off as and when requested.
- Be aware of all treatment offered and any promotion on offer at any given time by ensuring you attend scheduled briefing and request access to the briefing document if necessary.
- Actively participate in assisting guests, cleaning, and arranging the spa, inventory counts and meeting and greeting the clients from check in to check out, at all times.
- Comply with set arrangements for the opening and closing of the treatment room following set standard and work together and promote teamwork amongst your colleagues.
- Assist in maintaining correct stock levels of products used within treatments following set standards in all treatments always minimize wastage.
- To keep accurate records and always comply with Spa policies and procedures.
- To ensure that the treatment room is at all times set to Spa standard, with all products, linen and equipment prepared for the shift ahead.
- Maintain your treatment rooms to the highest standard of cleanliness and following all set up procedures as per your training.
- Any other tasks assigned by Producer Spa.
Experience and Technical Knowledge
- Hands on experience in massage, face and body treatments
- Customer service oriented
- Ability to follow company’s procedure and set guidelines
Qualifications
- Proven certification and qualification to work as spa therapist
- Proven record of retail and re-booking sales will be considered an asset
- Good level of English both written and verbal
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