IT Support Engineer

Qatar

Full Time

Website

Company Info

Large organization

200 + Employees

Cartafella Analytics

Job Position  – IT Support Engineer

Job Details Here

We are currently hiring an IT Support Engineer for our Qatar Operations with the below skill sets.

Note: Candidate Should be inside Qatar

·        Processing incidents and service requests initiated by client end users using either the ticketing Portal, email, or telephone.
Creating incidents and service requests
·        Recategorizing incidents by service and category.
·        Setting the priority for resolving incidents based on impact and urgency.
·        Investigating and diagnosing incidents and researching solutions.

Should you be interested in this opportunity please inbox your updated cv or share it at support@cartafella.com

 

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