Dubai
Company Info
Large organization
200 + Employees
IF Group
Table of Contents
Job Positions – Guest and Customer Service Agent
Job Details Here
Job Location: Abu Dhabi, UAE
Experience: 2-3 yrs.
Male Candidates only
UAE Driving licence with car is a must
Duties and Responsibilities:
Handling guest requests and reservations
Managing administrative tasks like processing payments, cash handling and delivering any mails
Welcoming guests on arrival and providing complete assistance during their stay
Resolving any conflicts or tensions
Monitoring check-ins and check-outs
Verifying guest details upon arrival and allocating guest rooms
Coordinating with the other staff members and departments to ensure customer satisfaction
Communicating with the Customer Service Representatives about any promotional offers
Assisting in pre-registration activities or extended stay requests
Providing information on transport, restaurant facilities and sightseeing locations to guests
Coordinating with the Guest Relations Manager and Guest Relations Officer for day-to-day operations
Processing any special requests
Maintaining and updating guest details on a timely basis
Please send your CV to HR@ifgroup.ae
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