Salesforce Functional Consultant


Full Time


Company Info

Large organization

200 + Employees

MindPool Technology

Job Position – Salesforce Functional Consultant

Job Details Here

Salesforce Functional Consultant
• Be integral part of end-to-end project life cycle.
• Provide L1, L2 and L3 support to business in fast paced environment.
• Work as SPOC for Sales and/or Service Cloud.
• Work closely with technical team for System enhancements.
• Creating and maintaining complete functional documentation.
• Assist technical team in migrating classic components to Lightning.
• Participate in making key solution and design decisions on solutions & approach.
• Conducting SITs, UATs with business.
• Logging work hours and work hour utilization using JIRA
• Design integrations between Salesforce and other applications and get them developed by tech team.
• Work closely with subject matter experts, developers, testers and business partners.

• Strong understanding of Salesforce architecture, its benefits and limitations.
• Ability to define architecture options and recommendations by analyzing and reviewing functional specifications
• Extensive experience in facing customer directly on day-to-day basis.
• Extensive Product Knowledge of Sales, Service and Marketing Cloud and its integration with 3rd party systems.
• Excellent experience in Salesforce administration (Managing the Users, Roles, Profiles, OWD, sharing rules, Sandbox creation and Refresh, Creating Managed / Unmanaged packages, layouts, etc.).
• Must be aware of salesforce value additions and limitations.
• Working experience in an environment where iOS applications are integrated with salesforce is a huge plus.
• Extensive experience in project lifecycle. From inception to completion.
• Data Migration Data Loader, Import Wizard
• Experience with Draw loop and DocuSign is a huge plus.
• Working experience of FSL is a huge plus.
• Experience in Real Estate domain is a huge plus.
• Salesforce Customizations knowledge like layouts, FLS, user management, etc.
• Automation techniques, Agile working methodologies, Continuous Integration

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