Migration support engineer

Abu Dhabi

Full Time


Company Info

Large organization

200 + Employees

Delphi Computer & Software

Job Positions

System Administrator

Migration support engineer

Job Details Here

Migration support engineer for a CLient based in Abu Dhabi.
Contract : 1 year, extendable based on performance.
Experience on Windows 10 operating system and knowledge on windows 11.
·       Operating system upgrade, reimaging, application installations, troubleshooting.
·       Walking customers through installing applications and computer peripherals.
·       Working and migration experience on Microsoft 365
·       Asking targeted questions to diagnose problems
·       Experience on Local area network and troubleshooting experience on cable and wireless network.
·       Guide users with simple, step-by-step instructions to fix issues remotely.
·       Record technical issues and document issue tracker in tools or available platform.
·       Follow up with L2 support & migration team on outstanding issues.
·       Participating in technical documentation and manual creation.
·       Providing basic training on operating systems & applications to user
·       Identify, log and resolve technical problems with software applications or network systems.
Working knowledge of office products, Standard applications.
·       Knowledge of network security practices and anti-virus programs.
·   ·       ITIL Foundation (V3) certified.
·       4-8 years’ of proven work experience as a desktop support engineer is preferred.
·       Microsoft O365 working \ Migration experience.
·       Windows 11 certification is added advantage.


System Administrator for a client based in Abu Dhabi, UAE.

Contractual role 1 year, renewed basis performance.
Salary: To be discussed post interview.

Job responsibilities:
·       Strong Knowledge in Windows Operating Systems – Windows 7, Windows 10, Windows 11
·      Thorough Understanding in O365, Exchange Online, Azure Active Directory, Azure AD Connect, Intune.
·       Demonstrated experience with Windows server, Windows Active Directory.
·       Expert technical proficiency with Information security.
·       Monitor, Identify, Resolve Security alerts
·       Review incident trends and make recommendations to improving security
·       Ability to maintain analytical, accurate, targeted and highly flexible working mode under pressure
·       In depth knowledge of standard protocols such as SMTP, DNS, FTP, SSH, TCP/IP.

If interested, please share your updated CV at aprakash@delphime.com Thanks.



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