IT System Integrator

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) – an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science,  artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

Together with the Product, Engineering, Data, AI, and Robotic departments, we are creating various applications starting from highly personalized selling apps (web & mobile), through the kitchen management system, customer service, delivery, control, and business applications which help us to make decisions and determine the further direction of product development and more. We currently have around 40 applications in microservice architecture and we will constantly be creating new ones.

What You’ll Do

• • Be the System Integrator in our IT Projects team for any new projects related to our kitchens and acquisitions including but not limited to: preparing BOQs, infrastructure mapping, auditing location, mounting, installation and commissioning of our critical IT Hardware
  • You will be working under the IT Project Manager
  • Coordinate with the Contractors during the project work (remote and on-site visits)
  • You will assist the PM in forecasting of equipment needed and equipment in stock
  • Cooperating with internal and external stakeholders
  • Document your work to ensure continuous service improvement of our system integrations
  • Coordinate with the Global Infrastructure and Network team to ensure our standards are followed in each build out.

What Are We Looking For?

Apply if you have knowledge of (must have):

Minimum of 2+ years of proven experience within IT industry

Knowledge of project management, especially in IT area (tools to specify)

Knowledge of network equipment and vendor contacts

Experience working directly with internal and external stakeholders

Driver license

Excellent English skills both written and spoken

Experienced knowledge of of Network and WIFI setups

Well-organised and self motivated

You will be a perfect match for us if you have (nice to have):

Jira ticketing system experience

Agile methodology knowledge

Fortinet NSA 4 certificate or corresponding knowledge

Any Network or Infrastructure certification

 

– In cross-functional squads – (Product Manager + Frontends + Backends + QA + Data Analyst),

– We do Code Reviews and are Clean Code practitioners

– We use Continuous Integration/Deployment

– We write all kinds of tests

– Business-oriented goals – the most important thing is what Tech Team delivers to the business at the end

– Frontend: JavaScript/ TypeScript, HTML&CSS, Styled Components, ReactJS, Redux, ReactQuery, React Testing Library, Cypress, Pact

– Backend Java 8/11tłumacz, Spring Boot, Kafka, Confluent Schema Registry, PostgreSQL, DocumentDB, Elastic Search

– Infrastructure: Infrastructure as a Code, AWS Cloud, EKS (Kubernetes), RDS (PostgreSQL), MSK (Kafka), NoSQL (DocumentDB, AtlasDB, ElasticSearch), API Gateway, Terraform, CI/CD (GitLab preferred), Agile Methodologies, Helm and GitOps, Ansible, Litmus, Keptn, Dynatrace, Grafana, Prometheus Containerisation (Docker)

– Testing: Postman, Python, Selenium web-driver, Locust.io, Docker, Gitlab, Kubernetes

– Data warehouse / Big Data: Snowflake, Looker, Kafka, Python, SQL, Airflow, DBT  Raw – Data Lake GitLabSpark, Jupyter, Amazon Sage Maker

First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding – this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.

– Extensive learning opportunities – we offer many hard and soft skills training to help you improve and challenge yourself

– You’ll have access to LinkedIn Learning, Coursera, and Mindvalley where you can choose over thousands of courses to satisfy your hunger for knowledge.

– You’ll be involved in customized workshops run by Kitopi Academy

– You’ll have a chance to work in an international, diverse, and inclusive environment

– You’ll be part of one of the most caring communities out there.

– Finding a chance to become a shareowner with our ESOP plan

– Free and unlimited access to a nutritionist because we care about you

– No Dress Code!

– Extended maternity and parental leave

– The infamous team activities and social events are bursting with fun

– Inclusive Private Health Insurance

– Up to 50% discount from Kitopi brands

– 30 calendar days annual leave

– Work from anywhere policy

We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Kitopi is an equal opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company where we’re all proud to work for.

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy – you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.