Dubai
Company Info
Large organization
200 + Employees
Tafaseel BPO
Table of Contents
Job Position – Call Center Agents Walk-in-Interviews
Job Details Here
Role: Call Center Agents
Salary: AED 4000
Shift Timing: Rotational
Languages: Arabic and English speakers ONLY
Openings: 53
Work Location: Tafaseel Dubai CommerCity, Dubai
Walk-in-Interview Location: Tafaseel Dubai CommerCity, Dubai https://lnkd.in/dJguf5Z7
Location Specifics: Multipurpose Hall, Social Cluster, Dubai CommerCity (you will be guided to the interview location)
Date of Interview: 29 July 2022
Timing: 9:00 AM to 10:00 AM for CV collection (We will interview all the candidates who provide us the CV within this time only)
Job Description:
Handling incoming and outgoing calls and responding to customer’s emails
Management and resolve customer complaints/queries
Identify and escalate issues to supervisors
Provide service information to customers
Research required information using available resources
Research, identify, and resolve customer complaints
Document all call information according to standard operating procedures
Follow up customer calls where necessary
Complete call logs and reports
Requirements:
· Prior experience working as a Contact Center Executive
· Good communication and interpersonal skills
Please do not send DM, we will follow a standard process for selection.
