Dubai
Company Info
Large organization
200 + Employees
AMN Healthcare
Table of Contents
Job Position – Patient Experience Specialist/Receptionist
Job Details Here
📞 We’re Hiring: – Patient Experience Specialist/Receptionist
📍 Location: Fakih IVF, Abu Dhabi
🏥 Company: Blue Ocean Health Group
🕐 Employment Type: Full-Time
Join a leading fertility center and become the first point of contact for patients, delivering professional, compassionate, and high-quality customer service.
Key Responsibilities:
– Welcome and assist patients and visitors professionally and courteously
– Manage patient registration, appointments, and front desk operations
– Handle patient inquiries in Arabic and English (in person, phone and email)
– Schedule, confirm, and follow up on patient appointments
– Maintain accurate records of patient interactions in the system
– Coordinate with internal departments to ensure smooth patient communication
– Provide empathetic support while maintaining patient confidentiality
Requirements:
– Female Arabic speaker (mandatory)
– Fluency in Arabic and English
– Bachelors Degree in a relevant field
– Previous experience in a patient experience/front desk, customer service, or healthcare setting is preferred
– Strong communication and interpersonal skills
– Ability to handle sensitive conversations with professionalism and empathy
– Proficient in basic computer systems
– Willingness to work in a fast-paced healthcare environment
📩 How to Apply: Please send your CV to – recruitment@fakihivf.com
📌 Subject Line: PES-FIVFAUH
Be part of a team dedicated to delivering exceptional patient care and support. 💙
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