Support Engineer

Dubai

Full Time

Website

Company Info

Large organization

200 + Employees

Reach Employment Services LLC

Job Position โ€“ Support Engineer

Job Details Here

Join Data Capture Systems as a ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ ๐—˜๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ and be the bridge between cutting-edge IT solutions and customer success!

๐—ช๐—ฒโ€™๐—ฟ๐—ฒ ๐—›๐—ถ๐—ฟ๐—ถ๐—ป๐—ด โ€“ ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ ๐—˜๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ (๐—ฃ๐—ฟ๐—ฒ-๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ & ๐—ฃ๐—ผ๐˜€๐˜-๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€)

Data Capture Systems is looking for a ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ ๐—˜๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ to join our team, providing both pre-sales and post-sales support for IT-related products. If you have a passion for technology, love solving problems, and enjoy working closely with customers, we want to hear from you!

๐—Ÿ๐—ผ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Abu Dhabi, UAE
๐——๐—ฟ๐—ถ๐˜ƒ๐—ถ๐—ป๐—ด ๐—Ÿ๐—ถ๐—ฐ๐—ฒ๐—ป๐˜€๐—ฒ & ๐—ข๐˜„๐—ป ๐—–๐—ฎ๐—ฟ: Preferred

๐Ÿ”น ๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€ / ๐—ฅ๐—ฒ๐—พ๐˜‚๐—ถ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€:

โ€ข ๐—ง๐—ฒ๐—ฐ๐—ต๐—ป๐—ถ๐—ฐ๐—ฎ๐—น ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜๐—ถ๐˜€๐—ฒ: Strong understanding of operating systems, networking, etc.
โ€ข ๐—ฃ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ-๐—ฆ๐—ผ๐—น๐˜ƒ๐—ถ๐—ป๐—ด ๐—ฆ๐—ธ๐—ถ๐—น๐—น๐˜€: Ability to troubleshoot complex technical issues in a fast-paced environment.
โ€ข ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ-๐—–๐—ฒ๐—ป๐˜๐—ฟ๐—ถ๐—ฐ ๐— ๐—ถ๐—ป๐—ฑ๐˜€๐—ฒ๐˜: Exceptional communication skills and the ability to explain technical concepts.
โ€ข ๐—•๐—ฎ๐˜€๐—ถ๐—ฐ ๐—ก๐—ฒ๐˜๐˜„๐—ผ๐—ฟ๐—ธ๐—ถ๐—ป๐—ด ๐—ž๐—ป๐—ผ๐˜„๐—น๐—ฒ๐—ฑ๐—ด๐—ฒ: Understanding of networking protocols such as TCP/IP, DNS, HTTP/HTTPS, etc.
โ€ข ๐— ๐˜‚๐—น๐˜๐—ถ-๐—ง๐—ฎ๐˜€๐—ธ๐—ถ๐—ป๐—ด: Ability to manage multiple support requests at once while maintaining a high level of accuracy and customer satisfaction.
โ€ข ๐—ง๐—ฒ๐—ฎ๐—บ ๐—ฃ๐—น๐—ฎ๐˜†๐—ฒ๐—ฟ: Willingness to collaborate with other departments (development, sales, QA) to resolve customer issues.

๐ŸŽ“ ๐—ฃ๐—ฟ๐—ฒ๐—ณ๐—ฒ๐—ฟ๐—ฟ๐—ฒ๐—ฑ ๐—ค๐˜‚๐—ฎ๐—น๐—ถ๐—ณ๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€:

โ€ข Bachelorโ€™s degree or Diploma in Computer Science, IT, or related field.
โ€ข 2โ€“3 yearsโ€™ relevant experience in technical support or IT solutions.

If youโ€™re ready to take on a dynamic role and be part of an innovative IT solutions provider, ๐—ฎ๐—ฝ๐—ฝ๐—น๐˜† ๐—ป๐—ผ๐˜„ and grow with us!

๐Ÿ“ฉ Apply via LinkedIn or send your CV to dcsmiddleeast@gmail.com

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