Dubai
Company Info
Large organization
200 + Employees
alfuad exchange
Table of Contents
Job Position – Customer Service Coordinator – Backoffice
Job Details Here
Customer Service Coordinator – Backoffice
📍 Location: Dubai, United Arab Emirates
Are you passionate about customer service and skilled in managing complaints and inquiries? Al Fuad Exchange is looking for a Customer Service Coordinator to join our Backoffice team at the Dubai Head Office.
🔹 Key Responsibilities:
✅ Address and resolve customer complaints promptly and professionally
✅ Handle telephone inquiries with accurate and timely responses
✅ Maintain detailed records of all interactions using Microsoft Office
✅ Collect and manage complaints from customers or branch channels
✅ Support internal teams in issue resolution
🔹 Requirements:
✔ 2–3 years of experience in a similar role (Exchange house experience is a must)
✔ Graduate in Finance
✔ Excellent communication and interpersonal skills
✔ Ability to thrive in a fast-paced work environment
✔ Must be currently based in the UAE
Interested Candidates can send CV to hr@alfuadexchange.com
FOLLOW US FOR MORE LIVE UPDATES
Jobs in Dubai – Click Here
Jobs in Abu Dhabi – Click Here
Jobs in Doha – Click Here
Jobs in Qatar – Click Here
Jobs in Saudi Arabia – Click Here
Jobs in United Arab Emirates – Click Here 66
