Dubai
Company Info
Large organization
200 + Employees
NRC
Table of Contents
Job Positions – International Medical Center Careers
IT PAS and RCM Business Application Analyst
IT Clinical Informatics Manager
Job Details Here
IT PAS and RCM Business Application Analyst
We are hiring an IT PAS and RCM Business Application Analyst to join our healthcare IT team in Saudi Arabia.
This is a hands-on role focused on optimizing Patient Administration System (PAS), Patient Access, and Revenue Cycle Management workflows across a multi-facility healthcare environment.
Key responsibilities include:
• Supporting and optimizing the EMR (InterSystems TrakCare) PAS & RCM workflows
• Enhancing patient access, registration, insurance, billing, and claims processes
• Developing dashboards, analytics, and operational reporting
• Driving workflow standardization and data quality across facilities
• Partnering with clinical, operational, RCM, Finance, and IT stakeholders to improve efficiency and user experience
Education
Bachelor’s degree in Health Informatics, HIM, IT, or related field (required)
Master’s degree (preferred)
Experience
5+ years in healthcare informatics — focused on Patient Access, PAS, and/or Revenue Cycle Management
Hands-on experience with Hakeem — configuration, optimization, and support
Proficiency in healthcare reporting and analytics tools (Hakeem embedded reporting, Power BI, Tableau, or equivalent)
Strong understanding of RCM workflows — from upstream (registration, eligibility, authorization) through downstream (claims, denials, collections)
Experience supporting multi-facility operations with standardized configurations and cross-site coordination
Certifications (Preferred)
CPHIMS, RHIA/RHIT, PMP, or EMR vendor-specific certifications
IT Clinical Informatics Manager
Excited to share an opportunity for a IT Clinical Informatics Manager to join a leading multi-facility healthcare organization in Saudi Arabia.
This is a hands-on leadership role focused on optimizing clinical workflows, enhancing EMR adoption, and bridging the gap between clinicians and technology across hospital and outpatient environments.
The role includes:
• Leading clinical informatics operations and EMR optimization (InterSystems TrakCare preferred)
• Partnering closely with physicians, nursing, pharmacy, radiology, and allied health teams
• Driving clinical workflow improvement, analytics, training, and change management
• Managing and developing a growing informatics team across multiple facilities
• Supporting digital transformation initiatives that directly improve patient care and operational efficiency
• Supports system enhancements, upgrades, adhocs and patch fixes in coordination with Intersystems.
Education & Certifications
Bachelor’s degree in Health Informatics, Nursing, Medicine, IT, or related field (required)
Master’s degree (preferred)
CPHIMS, PMP, or EMR vendor certifications (preferred)
Clinical licensure (RN, MD, allied health) is a distinct advantage
Experience
7+ years in healthcare IT / clinical informatics; 2+ years in a supervisory or management role
Hands-on experience with Hakeem (InterSystems TrakCare), Epic, Cerner, or equivalent EMR/EHR
Strong understanding of clinical workflows — medical, nursing, pharmacy, radiology, lab, allied health
Experience in clinical content development, EMR implementations, and multi-facility operations
Familiarity with CBAHI, MOH, CHI/NPHIES regulations (preferred)
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