Dubai
Company Info
Large organization
200 + Employees
IT People Gulf
Table of Contents
Job Position – L1 Service Desk Engineer
Job Details Here
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Job Title: L1 Service Desk Engineer (Male preferred)
Location: Dubai – onsite
Duration: 12+ Months contract extendable (long term)
Notice Period: Immediate / 30 days max
Key Skills and Qualifications:
• Bachelor’s degree or diploma in Computer Science, IT, or related field.
• 2-5(Middle East) years of experience in a technical support/monitoring role.
• Basic knowledge of Windows OS, Microsoft Office, Active Directory, and remote support tools.
• Familiarity with ITSM ticketing tools (e.g., ServiceNow, Symphony).
• Understanding of basic networking and server concepts.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
Work Schedule:
• Rotational shifts or 24×7 environment.
• Availability for weekend or holiday support based on roster
Preferred Certifications (not mandatory):
• ITIL Foundation (preferred)
• CompTIA A+ / Network+ (optional)