Telephone Opreator Supervisor

Abu Dhabi

Full Time

Website

Company Info

Large organization

200 + Employees

Danat Hotels & Resorts

Job Position – Telephone Opreator Supervisor

Job Details Here

Key Duties and Responsibilities:
• Responsible to run effectively the switchboard and supervise the operators ensuring incoming calls are given the highest possible service.
• Ensure that every call is attended and greeted politely in a professional manner as per hotel standard.
• Ensure all wake up calls are made at the correct time, according to the hotel standard.
• Handle guest requests, complaints, and concerns promptly and efficiently, ensuring complete guest satisfaction.

Please send your CV to guruh.basarah@danathotels.com

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