Company Info
Large organization
200 + Employees
Danat Hotels & Resorts
Table of Contents
Job Position – Telephone Opreator Supervisor
Job Details Here
Key Duties and Responsibilities:
• Responsible to run effectively the switchboard and supervise the operators ensuring incoming calls are given the highest possible service.
• Ensure that every call is attended and greeted politely in a professional manner as per hotel standard.
• Ensure all wake up calls are made at the correct time, according to the hotel standard.
• Handle guest requests, complaints, and concerns promptly and efficiently, ensuring complete guest satisfaction.
Please send your CV to guruh.basarah@danathotels.com
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