Company Info
Large organization
200 + Employees
Mandarin Oriental Hotel Group
About the job
Main Responsibilities
- Check the appearance of staff if in compliance with the Hotel grooming standards.
- Ensures high standard of sanitation and hygiene in the restaurant.
- Promotes up selling at all levels and by personal efforts through guest contact.
- Handles all guest comments and complaints and advise Outlet Manager.
- Recommends to the Outlet Manager changes in standards and/or equipment to improve service
- Attends as well as organize training sessions whether within or outside of working hours
- Ensures that the operating equipment and general supplies for the restaurant are maintained at the established par stocks and initiate requisition for additional equipment if necessary
- Posts orders in the Micros and collect money cash or credit cards payment
- Welcomes and bids farewell to all guests
- Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.
Skills Requirements
- Hold a hotel & hospitality management diploma or degree
- Previous hotel experience required
- Knowledge of food and beverage service, preferably in Italian Cuisine.
- Computer Literacy is an advantage
- Preferably Italian National.
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