Account Opening Officer

United Arab Emirates

Full Time

Website

Company Info

Large organization

200 + Employees

Abu Dhabi Islamic Bank

Job Position – Account Opening Officer

Job Details Here

A/C Opening for WBG /BBD Team :

 

  • Processing of account opening & checking documents related to WBG, BBD. Maintaining related documentation based on approved requests in accordance with agreed time standards, authorities and operational policies to a satisfaction level that will assist in achieving the overall mission of operational excellence
  • Maintain the CRM workflow timely for opening accounts for UAE and SRT for IBG countries.
  • Ensure the information input related to the accounts in AMBIT & related systems is correct and identification info and other info are as per supporting documents attached with the file.
  • Advise business in case of any discrepancy or missing documents etc. and maintain follow up standards.
  • Follow up with the service team by sending frequent emails calls and reminders.
  • Timely submission of documents to CCU via CRM for FileNet upload
  • AECB checking for cheque book issuance
  • End to End account opening in AMBIT
  • MIS/Dashboard updation on daily basis, TAT report and related activities.

Account Opening and maintenance for IBG, CBG and BBD

 

  • Opening Internal accounts such as Map, STI, STS, STO and Vostro accounts.
  • Opening New RIMs for BBD & CBG accounts and ensuring documents are complete as per the defined checklist.
  • Ensure that KYC/EDD has been obtained for High Risk countries/cases and GCD approvals taken.
  • In cases where Compliance standards are not maintained refer to GCD.
  • Ensures that documents are complete and necessary approvals are in place as per ADIB Policy for the functions assigned.
  • Ensure that processes are in accordance with operational procedures.
  • Handling Account Opening, dormant activation and closing accounts from ADIB IBG business
  • Investigate customer and business inquiries and providing solutions to solve reported issues
  • Perform reconciliation of accounts, taking corrective action on outstanding
  • Items and escalate any long outstanding items.
  • Undertake training programs to improve knowledge in order to enhance role performance.
  • Maintain proper time standards, good team spirit and service standards.
  • Assist in enhancing job knowledge of trainees and new staff recruits.
  • Ensure compliance to ADIB policies, procedures, guidelines and standards
  • Undertake any additional assignments / projects entrusted by the line management and complete them as per requirement.

Specialist Skills / Technical Knowledge Required for this role:

Needs to have knowledge for basic requirements of banking such as Account Opening.

Interpersonal and relationship skills – must have an ability to develop and sustain executive-level relationships as well as internal organization relationships across a variety of roles and levels. Written and good oral communications skills Presentation and facilitation skills (applied in both in-person and phone interactions).

Knowledge of basic principles of providing customer service.

Proficient knowledge of general office systems, PC skills, and MS Office Products

At least 1-2 years of Banking related to Customer onboarding.

 

FOLLOW US FOR MORE LIVE UPDATES

Like Our Facebook Page

Join Our WhatsApp Group

Follow Our LinkedIn Profile

Join Our Telegram Group

 

Jobs in Dubai – Click Here 

Jobs in Abu Dhabi – Click Here 

Jobs in Doha – Click Here 

Jobs in Qatar – Click Here

Jobs in Saudi Arabia – Click Here 

Jobs in United Arab Emirates – Click Here 

Similar Jobs

Accountant

Payfuture

United Arab Emirates

July 14, 2022