Dubai
Company Info
Large organization
200 + Employees
Tafaseel BPO
Table of Contents
Job Position – Social Media Agents
Job Details Here
Number of Openings: 2
Opening: Social Media Agents with Call Centre Experience
Project Duration: Long-term – Permanent
Project start: Immediate
Salary: AED 4000
Languages: Bilingual – Arabic and English (Both languages are MANDATORY)
Social Media Specialist Job Description:
• Responsible for managing social media interactions.
• Respond to customers’ inquiries, requests, and complaints through a variety of different platforms, including Facebook, Twitter, • Instagram, webchat Snapchat, etc.
• Handling non-voice channels (Chat, Email & social media, WhatsApp) by attending to all customer queries, concerns, and comments posted to the Ministry’s social media platforms
• Handling (Inbound and Outbound Calls)
• Tasked Assign From TL
Requirement
• A minimum of 1-year experience as a social media representative, or a similar role
• Excellent knowledge of social media best practices.
• Strong English and Arabic / must be flexible to work in different shifts / Fast at Typing
• Female profiles will be preferred for this role
Apply: https://lnkd.in/ddvTakEd
Please do not send DM, we will follow a standard process for selection.
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