Reservations Agent

Dubai

Full Time

Website

Company Info

Large organization

200 + Employees

SEIBU PRINCE HOTELS WORLDWIDE INC.

Job Position – Reservations Agent

Job Details Here

– Answer incoming calls and respond to guest inquiries in a professional and courteous manner.
– Process reservations and changes to existing reservations accurately and efficiently.
– Utilize computer systems to check availability, rates, and book reservations.
– Provide guests with accurate information regarding hotel facilities, services, and policies.
– Promote hotel amenities and services to increase sales and revenue.
– Handle customer complaints and resolve issues in a timely and professional manner.
– Maintain accurate records of reservations and customer interactions.
Requirements:
– High school diploma or equivalent.
– At least 2 years of experience as a Reservations Agent in a hotel or resort.
– Excellent communication and customer service skills.
– Strong attention to detail and ability to multitask.
– Ability to work in a fast-paced environment.
– Excellent communication and interpersonal skills.
– Opera knowledge is an advantage.
– Must be available in the UAE.

How to Apply:
If you meet the above requirements and are interested in this position, please send your resume to prkkcareers@parkregishotels.com
We thank all applicants for their interest, but only those selected for an interview will be contacted.

 

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