PRODUCT EXECUTIVE/SPECIALIST – MEDICAL & NM

ACCOUNTABILITIES

Policies & Procedures:

• Adhere to all Zahrawi Policies & Procedures as applicable.

Busines Development:

• Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
• Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Following up with the new customers after the demo session to negotiate contracts and packages.
• Ensuring all details of the contract are compliant with our rules & regulations.
• Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.

Sales:

• Maintaining relationships with existing customers by providing them with support, information, and guidance.
• Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
• Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Assisting the customers in answering all product-related questions in a professional and timely manner.
• Recommending new service improvements to further build on the relationship.
• Advising helpful new product recommendations and suggestions to customers to increase revenue.
• Negotiating contracts and packages with existing customers.
• Maintaining quality service by establishing and enforcing Zahrawi standards.
• Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

Market Knowledge:

• Conducting market research to identify new potential customers.
• Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
• Identifying product improvements and new products to evaluate their position in the industry.
• Planning and assisting with new product releases and events.
• Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
• Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.
• Following up with the Procurement & Logistics Department to ensure that the products are sent to the customers in a timely manner.
• Coordinating with the Service Department for any servicing that is needed for the equipment.
• Coordinating with the Marketing Department for any new materials that need to be done.
• Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

REQUIREMENTS

• Education: Bachelors Degree
• Additional details: Candidates are preferred to be based in Qatar
• Experience: 2 – 4 years of experience.
• Job Specific Skills: Neuro Interventional and Surgical experience