Dubai
Company Info
Large organization
200 + Employees
Dynagraph For Printing Industry
Table of Contents
Job Position – IT Infrastructure L1 Support
Job Details Here
IT Infrastructure L1 Support in Sharjah, UAE
End-User and Endpoint Support
• Provide first-line technical support for desktops, laptops, tablets, printers, scanners, mobile devices, and IP phones across all JUMBO CUSTOMER’S locations.
• Set up devices, install software, perform OS patching, and support Microsoft 365 applications (Outlook, OneDrive, Teams, etc.).
• Assist with user account management tasks, such as account creation, password resets, and basic access issues under L2 guidance.
• Troubleshoot common issues with web-based and productivity applications and escalate complex problems as necessary.
Email: Akashdeep.Varma@jumboforce.ae
