Dubai
Company Info
Mid sized business
51 to 100 Employees
The Hobbs Clinic
Table of Contents
Job Position – Medical Receptionist
Job Details Here
Job Description (Preferred Arabic & Russian )
Our HOBBS CLINIC is looking for a Medical Receptionist, you will provide reception services for Patients to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Patients and, therefore, must perform the following tasks to the highest standards:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Contributes to team effort by accomplishing related results as needed.
· Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
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