Dubai
Company Info
Large organization
151 to 200 Employees
Raine & Horne Dubai
Table of Contents
Job Position – Guest Relations Officer
Job Details Here
*Valid UAE driving license and personal car are a MUST.
*Preferably FEMALE applicants only
Raine & Horne Dubai is a progressive and successful vacation rental agency handling all facets of short term rentals. Due to continued expansion we are currently seeking a Guest Relations Officer for our Dubai operations. with a sincere passion to succeed and for customer service in general. HOSPITALITY background and valid UAE driving license is essential.
Duties & Responsibilities
- Handling reservation enquiries and bookings
- Guest Check In / Out
- Able to work under pressure and rotating weekend roster
- Excellent guest relation skills and solution focused
- Good communication and interpersonal skills
- Ability to work in a team
- Resolve guests complaints
- General administrative duties
- Excellent verbal and written communication skills and an ability to communicate well at all levels.
- Valid UAE driving license and personal car required
The successful applicant will need take a professional approach to customer service and thrive on going above and beyond to ensure guests have a memorable stay. You come from a guest relations background, ideally within the hotel sector, and your attention to detail and ability to multi-task will see you thrive in this role.
Benefits
- Salary : AED 4,500 – 5,000
- Modern office and systems
- Friendly working environment
- Career development & progression opportunities
If you would like an opportunity to secure this role please email your CV to info@rhdubai.ae for consideration.
