Call Centre Agent

Dubai

Full Time

Website

Company Info

Large organization

200 + Employees

Michael Page

Job Description

  • Respond accurately and satisfactorily to customer questions and concerns
  • Engage in active listening with callers, confirm or clarify information and communicate products, services, and policies to consumers
  • Consult with customers with the goal to upsell products and services that may better suit customers’ needs
  • Managing and coordinate customer appointments, billings and necessary follow-up’s
  • Maintaining compliance with all company policies and procedures.
  • Handle complaints and concerns in a professional manner and support customers to diffuse the situation

The Successful Applicant

  • Outstanding customer service skills with proven ability to actively listen and provide a solution
  • Professional verbal and written communication skills (Arabic speakers are highly regarded)
  • Attention to customer needs and adaptability to a variety of personalities
  • Proven ability to manage time effectively, setting priorities, and multitasking
  • Bachelor’s degree is highly regarded but not essential

What’s on Offer

An exciting opportunity for career progression where the successful candidate for this role will be offered a competitive monthly salary with commission. Additionally, the candidate will receive Medical Insurance and Visa.

 

# Livegulfjobs # Liveuaejobs # Gulfjobs # Jobs in UAE # Jobs In Dubai # Vacancies # jobs in Abu Dhabi # Careers # Jobs Vacancies # Freelance Jobs # LinkedIn Jobs # Dubai Job Vacancy # Emirates Careers

 

FOLLOW US FOR MORE LIVE UPDATES

Like Our Facebook Page

Join Our WhatsApp Group

Follow Our LinkedIn Profile

Posted: July 15, 2022Tags:Adminjobs

Other Jobs Listed By the Company.

Similar Jobs

HR Assistant

Brewer Smith Brewer Group

Dubai

August 21, 2024

HR Data Analyst

networx | Recruitment Software & Services

Dubai

December 3, 2022